Product 02 — VectaInbox

Turn WhatsApp Into Your Sales & Support Hub

Manage customer conversations, assign chats, track leads, automate follow-ups, and collaborate with your team from a shared WhatsApp inbox.

The Problem

Stop Managing Customers Through Personal WhatsApp

Personal WhatsApp wasn't built for business. Here's what teams lose every day.

Customer chats get lost
No lead tracking
No team collaboration
No customer history
No follow-up reminders
No reporting
Personal WhatsApp
  • One personal number, one person
  • Chats lost in scroll
  • No visibility for managers
  • No history when staff leaves
  • Manual follow-ups (often forgotten)
  • Zero analytics
V
VectaInbox CRM
  • Shared team inbox
  • Every chat tracked & assigned
  • Real-time collaboration
  • Full customer history forever
  • Automated follow-up reminders
  • Reports & team analytics
Core Features

Everything Your Team Needs To Run WhatsApp Like a Pro

Shared Team Inbox

Manage all customer chats in one place.

Contact Management

Store customer profiles and conversation history.

Lead Pipeline

Track leads from New Lead to Won Customer.

Tags & Labels

Organize conversations with custom tags.

Real-time Chat

Instant WhatsApp synchronization.

Chat Assignment

Assign conversations to team members.

Message Status Tracking

Sent, delivered, and read tracking.

Quick Replies

Save frequently used responses.

AI Reply Suggestions

Generate smart response drafts instantly.

AI Conversation Summary

Get conversation summaries in one click.

Reports & Analytics

Monitor team performance and engagement.

Media Sharing

Send and receive images, PDFs, and documents.

Industry Use Cases

Built For Teams That Live On WhatsApp

CA / Accounting

For CA & Accounting Firms

Problems
  • Clients send documents through WhatsApp
  • Missed follow-ups
  • No tracking of pending documents
With VectaStack
  • Client conversation history
  • Document tracking
  • Follow-up reminders
  • Team collaboration
  • Lead tracking for new clients
Track GST filing, ITR filing, audits, and client document requests from a single dashboard.
Real Estate

For Real Estate Teams

Problems
  • Property inquiries spread across agents
  • Lost leads
  • Delayed responses
With VectaStack
  • Lead assignment
  • Lead stage tracking
  • Follow-up management
  • Team collaboration
Track inquiries from New Lead → Site Visit → Negotiation → Closed Deal.
Ecommerce

For Ecommerce Stores

Problems
  • Order inquiries on WhatsApp
  • Support requests
  • Delivery questions
With VectaStack
  • Customer support management
  • Shared team inbox
  • Order follow-ups
  • Fast responses
Handle hundreds of customer inquiries without missing a single conversation.
Trust

Built With Security and Reliability in Mind

Official WhatsApp Business Platform

Built on Meta-approved APIs.

Role-Based Access Control

Control who can access which conversations.

Audit Logs

Track every important action across your team.

Secure Cloud Infrastructure

Encrypted storage and managed backups.

Organization Isolation

Each business has fully separated data.

Webhook Security

Signed, verified, and rate-limited integrations.

Data Privacy

Customer data stays under your control.

How It Works

Get Live in Under a Day

01
Connect WhatsApp

Link your WhatsApp Business Account in minutes.

02
Import Contacts

Bring in your contacts and conversation history.

03
Assign Chats

Distribute conversations across your team.

04
Track Leads

Move customers through your pipeline.

05
Grow Your Business

Convert faster with AI replies and analytics.

Pricing

Simple Pricing

Start free. Scale as your team grows.

Free
₹0

For solo founders testing the waters.

  • 1 user
  • 100 conversations / mo
  • Shared inbox
  • Basic tags
Most popular
Starter
Custom

For growing teams running on WhatsApp.

  • Up to 10 users
  • Lead pipeline
  • AI replies & summaries
  • Reports & analytics
Custom
Let's talk

For multi-team operations & enterprises.

  • Unlimited users
  • RBAC & audit logs
  • Integrations & webhooks
  • Priority support